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Oct 2, 2026

EU region is slow
Resolved - This incident has been resolved.
Oct 2, 16:31 CEST
Monitoring - The seats.io API in the EU region is back to normal speed since about 15:40 CEST.
Between about 14:30 and 15:40 CEST, many API requests in the EU region took several seconds, and some timed out. This affected holding and booking seats, rendered charts and the dashboard. The NA, OC and SA regions were not affected.
During this time, seats from expired hold tokens were released up to 25 minutes late. This was back to normal at 16:08 CEST.
We have added capacity and are monitoring the situation.
Oct 2, 16:12 CEST
Update - Since about 14:30 CEST, the seats.io API in the EU region is slower than normal. Many requests take several seconds, and some time out. This affects holding and booking seats, rendered charts and the dashboard. The NA, OC and SA regions are not affected. We are working on it.
Oct 2, 15:43 CEST
Investigating - We are currently investigating this issue.
Oct 2, 15:30 CEST

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

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