EU server is having issues

Incident Report for seatsio

Resolved

This incident has been resolved.

Posted Feb 29, 2024 - 16:15 CET

Monitoring

Restarting the EU instance seems to have worked.
We are investigating and monitoring the situation.

Posted Feb 29, 2024 - 16:04 CET

Investigating

We are currently investigating this issue. This is only impacting the EU region.
Charts render slow and API calls may fail.

Posted Feb 29, 2024 - 15:58 CET

This incident affected: Seats.io API, Seats.io Web Application, and Seats.io Rendered Charts.