Timeouts on EU server

Incident Report for seatsio

Resolved

This incident has been resolved.

Posted Oct 07, 2021 - 19:34 CEST

Update

We are continuing to monitor for any further issues.

Posted Oct 07, 2021 - 19:16 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 07, 2021 - 19:16 CEST

Investigating

We are currently experiencing timeouts issues on our EU server, which leads to timeouts of certain API requests.
We are investigating this issue.

Posted Oct 07, 2021 - 18:50 CEST

This incident affected: Seats.io API, Seats.io Web Application, and Seats.io Rendered Charts.